RL Magazine
Edition 41
Read the Press
by RLA Staff

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PTC Named 'Leader' in Worldwide Warranty Transaction Management Market in New IDC MarketScape Report
25 July 2012-PTC today announced it has been named a leader in warranty transaction management software, according to a new report from IDC Manufacturing Insights (IDC MarketScape: Worldwide Warranty Transaction Management 2012 Vendor Assessment, Doc#MI235797, July 2012). IDC Manufacturing Insights examined the capabilities and strategies of key vendors in the warranty software space and determined that PTC is a leader because its warranty solution enables durable goods manufacturers to have better visibility into product performance and warranty performance metrics that can improve quality, reduce warranty costs and retain customers.
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Encompass Acquires Consumer Electronics Division of Herman Electronics
Lawrenceville, GA—24 July 2012—Encompass Supply Chain Solutions, Inc. (ESCS), a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has agreed to purchase the consumer electronics assets of Herman Electronics, Inc., a top distributor of factory original electronics replacement parts and accessories.
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BrightPoint Australia Announces Distribution Services Agreement with ZAGG
Indianapolis, IN—23 July 2012—Brightpoint, Inc. (“BrightPoint”), a global leader in providing device lifecycle services to the wireless and high-tech industries, today announced that its subsidiary, Brightpoint Australia Pty Ltd (“BrightPoint Australia”), has entered into a services agreement with ZAGG International Distribution Limited (“ZAGG”), a leading mobile device accessories and technology company.
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Four Influential Ingram Micro Executives Named "Top Women of the Channel" by CRN Magazine
23 July 2012-Ingram Micro Inc. today announced four members of its executive leadership team have been recognized by CRN Magazine as “Top Women of the Channel.”
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Bangalore goes green with GreenDust's first franchisee store; Kashi Inc
New Delhi, Delhi—20 July 2012—GreenDust, an established brand by Reverse Logistics Company Private Ltd. (RLC) has ventured into the Bangalore market and launched its first franchisee store; Kashi Inc. Deputy Chief Minister of Karnataka Mr. R Ashok Kumar was present to inaugurate the store launch. Guest of Honor, Mr. Sudeep, renowned Kannada film actor was also present during the inauguration function. From the RLC team present were Hitendra Chaturvedi – Founder and Managing Director, Mr.Hemant RSM, Mr. Krishna and Mr.Praveen.
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RLA Announces 2 new solutions for simplifying Reverse Logistics Marketing Analysis
With the travel and budget restrictions imposed today on RL Professionals, RLA is excited to announce that Live Steaming Video is available during RLA Conference sessions for all our Keynote Speakers, general sessions, case studies and panels discussions.

If you missed the conference session you saw on the program or want to share the details of one of our speakers with your colleagues, then take advantage and preview the video Sessions online before selecting your purchase from one of the general sessions, case studies or panels discussions. Then from the comfort of your office or home you can analyze what key Retailers, OEMs and 3PSPs are saying. Select “CC” closed captions and select the Language of your choice.

ECS Refining Hosts Open House Event at Stockton Facility
16 July 2012-On the 27th and 28th of June, ECS Refining welcomed customers, prospects, and friends to an Open House Event at the new, state-of-the-art processing facility in Stockton, CA. Guests came from all over the country to tour the new facility, attend workshops, and hear industry experts speak. With over two hundred people in attendance, the event was a great opportunity to share knowledge, network, and have fun at the same time.
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BrightPoint Enters Logistic Services Agreement With Fitbit, a Market Leader in Innovative Health and Fitness Devices
Indianapolis, IN—12 July 2012—Brightpoint, Inc. (“BrightPoint”), a global leader in providing device lifecycle services to the wireless and high-tech industries, today announced that it has entered into a logistic services agreement with Fitbit, Inc. (“Fitbit”), the market leader in the rapidly growing category of wireless fitness and health devices.
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