Edition 55
Read the Press
by Reverse Logistics Association

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Nokia to Plant a Tree for your unwanted Cell Phone at RLA Conf & Expo Singapore 2013
11 September 2013 -- Attendees who will be at the Reverse Logistics Conf & Expo Singapore 2013 will be able to make the event "Zero Carbon Free". Full Article

Energy from waste initiative takes off
10 September 2013 -- Two South Yorkshire firms are joining forces to turn waste food into a biogas that can be pumped directly into the domestic and industrial gas mains. Full Article

Logicalis Recognized by Cisco for Excellence in Customer Satisfaction in the United States
10 September 2013 -- Solution Provider Achieves Distinction for Delivering Outstanding Customer Service Full Article

Walmart Launches Smartphone Trade-In Program in the U.S.
Sept. 10, 2013 BENTONVILLE, Ark – Trading up to the newest smartphone just got easier and less expensive for the millions of smartphone users in the U.S. Starting Sept. 21, consumers will be able to receive immediate credit towards the purchase of a new smartphone when they trade in their current smartphone at more than 3,600 participating Walmart stores and Sam’s Club locations nationwide. Full Article

Bobby Skotidakis Considers the Evolution of Customer Service
10 September 2013, Montreal, QC -- CEO Bobby Skotidakis examines how customer service approaches have evolved through technology to offer more do-it-yourself choices to customers - and why businesses should not rely solely on these automated services. Full Article

State e-waste disposal bans have been largely ineffective
Sept. 10, 2013, INDIANAPOLIS — One of the first analyses of laws banning disposal of electronic waste (e-waste) in municipal landfills has found that state e-waste recycling bans have been mostly ineffective, although California's Cell Phone Recycling Act had a positive impact on cell phone recycling. However, e-waste recycling rates remain "dismally low," and many demographic groups remain unaware of their alternatives for properly disposing of e-waste, according to the study. Full Article

Get Smart About Green
9 September 2013 -- Many electronics companies need components that, for one reason or another, have been discontinued by the manufacturer. At the same time, green legislation can make finding the right parts difficult. Full Article

FreeFlow wins Bronze Stevie® Award at 2013 International Business Awards
September 4, 2013, SAN JOSE, Ca. — FreeFlow, the multi-award-winning provider of inventory asset management technology and services has been recognized for its achievements in customer service, having received the Bronze Stevie® Award for Customer Service Team of the Year. Full Article

Apple expected to announce new iPhone 5C, 5S Tuesday
9 September 2013 -- As the nation's electronics retailers and wireless companies plot ways to cash in on next week's expected announcement of Apple's latest iPhone, consumers can think of older versions as money in the bank. Full Article


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