RL Magazine

RL Magazine: Edition 68

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On the Cover

The Amazon Effect: Why We Must Pay Attention to Our Customers
by Lisa Anderson, President, LMA Consulting Group, Inc.

Articles

Defining the Field of Reverse Logistics
by Dr. Robert Gordon, Faculty Member, American Public University

Top 3 Benefits of a Reverse Logistics Management Program
by Adam Robinson, Cerasis

Business Benefits by Return Channels in Reverse Logistics Strategy
by José Antonio Valles R., PhD,

Supplier Recovery Efforts:
by Eric Arnum, Editor, Warranty Week

Feature Articles

Returning Thoughts
by Paul Rupnow, Director-Reverse Logistics Systems, Andlor Logistics Systems Inc

Features

Message from the Editor Slow Cooker Problems – Continued…
by Felecia Przybyla, Speaker & Media Management, Reverse Logistics Association

Focus Committees
by Reverse Logistics Association

Message from the Publisher
by Gailen Vick, Founder & Publisher, Reverse Logistics Association

Advisory Board
by Reverse Logistics Association

Industry Committees
by Reverse Logistics Association

Regional Chapters
by Reverse Logistics Association

Read the Press
by Reverse Logistics Association

Industry Events
by Reverse Logistics Association

RL Careers
by Reverse Logistics Association

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