Edition 82
Read the Press
by Reverse Logistics Association

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Important Ruling by Supreme Court in Impression Products, Inc. v. Lexmark International Inc.
3 June 2017 - In Impression Products, Inc. v. Lexmark International Inc., the Supreme Court issued an important ruling affirming your right to own the things you buy. The case involved the doctrine of “patent exhaustion,” which says that once a patent owner sells a product, it cannot later claim the product’s use or sale is infringing. Full Article

Tcw Group Lifted Its Medtronic Plc (MDT) Stake, Flextronics International LTD (FLEX)’s Sentiment Is 0.85
26 May 2017 - Flex Ltd, formerly Flextronics International Ltd. provides design, engineering, manufacturing, and supply chain services and solutions. The company has market cap of $9.21 billion. The Firm designs, builds, ships and services packaged consumer electronics and industrial products for original equipment manufacturers. Full Article

Efforts Rewarded With Certification For Global Resale\'s European Operation
24 May 2017 - Global Resale, a leading, global provider of aftermarket services and reverse logistics, focused on resale, buyback, and disposition of technology devices, has achieved International Organization for Standardization (ISO) 9001:2015, 14001:2015, OHSAS 18001:2007 and Sustainable Electronics Recycling International (SERI) Responsible Recycling R2:2013 Certifications. Full Article

RLA Announces Upcoming Seminar on Service, Parts, and Warranty Management for Reverse Logistics
Reverse Logistics Association has announced their next RLA regional seminar.  The one day event will take place on June 14th, 2017.  The topic is Using Service, Parts and Warranty Management Strategies to Improve Customer Satisfaction and Reduce Returns.  The seminar is being hosted by RLA Member Encompass located at 775 Tipton Industrial Dr., Lawrenceville, Georgia.   Full Article

Tech Commons To Close This Summer, Move More Services Online
22 May 2017 - Tech Commons, the University’s technology support center housed in Gelman Library, is shutting down this summer, officials said. Full Article

Modernizing Supply Chains Critical To Operational Efficiency, Experts Say
19 May 2017 - Supply chain efficiency is becoming the key operational differentiator for companies competing in a worldwide market place that increasingly is ignoring traditional borders and limitations. Full Article

US Leads The Way In Steel Recycling Success As UK Lags Gehind
19 May 2017 - The U.S. is setting a strong example that the U.K. must follow as it presses ahead with steel recycling and gives a boost to its domestic steelmaking industry, says the executive chairman of Liberty House Group. Full Article

Tech-Savvy Mumbaiites Produce Seven Times More Electronic Waste Than An Average Indian
19 May 2017 - An average Mumbaiite produces seven times the electronic waste generated by an average Indian, according to figures compiled from various industry reports by NASSCOM Foundation, a non-profit working with the Centre to spread awareness about of e-waste. Full Article

Tesla Must Fix Its Customer Service Problems, Says Star Analyst
19 May 2017 - Tesla, the car company of choice for nation\'s tech elite, has a lot of work to do to improve its customer service, according to Bernstein Research analyst Toni Sacconaghi. Full Article

Air New Zealand Adopts The Microsoft HoloLens To Improve Inflight Customer Service
18 May 2017 - Air New Zealand is working on improving customer service by cabin crew by increasing the amount of information available to them for each client. Full Article

Standard Solar Expands Team To Serve Customers Nationwide With New Offices In Texas, California
18 May 2017 - Standard Solar, Inc., a leading solar energy company, announced today that it is expanding its team to serve customers nationwide with new offices in Dallas and San Francisco. Full Article

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