RL Magazine

RL Magazine: Edition 90

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On the Cover

Enhancing Profitability and the Customer Experience Through Your Returns Strategy
by Jeff Elliot, Managing Director of Technology Sales, FedEx Supply Chain

Articles

Two sides to every story. Ö Return Logistics and Return Frauds
by Dr. Sunnanda Panda, Founder and CEO of RevLog Resources, India , RevLog Resources

Wake Up: Returns are YOUR fault, NOT the customers
by Bill Stuart, Founder, Stuart & Associates Inc.

5 Trends Impacting the Return Experience for Telecom Customers
by Gustavo Merchan, CMO, Beesion

Sizing Up Returnís Impact on Logistics
by Ronen Luzon, CEO, MySize

One Label to Do it ALL!
by Tony Sciarrotta, Executive Director, Reverse Logistic Association

Feature Articles

Whats Up RLA?
by Reverse Logistic Association

The Right to Repair
by Kyle Wiens, CEO, iFixit

View from Academia (1)
by Guangzhi Shang, Michael Galbreth, and Mark Ferguson , University of South Caroline and Florida State University

Features

Message from the Editor
by Felecia Przybyla , Editor, Reverse Logistics Association

Message from the Publisher
by Tony Sciarrotta, Executive Director & Publisher, Reverse Logistics Association

Advisory Board
by Reverse Logistics Association

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